Get It Done
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Featured News
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GENERAL
Expect delays with your report
Hey there! Thanks for using Get It Done. We want to be upfront and let you know that, right now, many services are taking longer than we'd like. Why? We receive more than 1,000 reports a day. The large volume of reports and complexity of repairs require a high level of resources. With resource constraints, safety and severity of an issue will drive our prioritization for resolving reports. What can I expect? We'll share an expected resolution time when you report an issue. To see more response times, visit www.sandiego.gov/GIDresponsetime We appreciate your help reporting. Your reports are important and let us know where issues exist. This demand will help inform future resource and budget needs.
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GENERAL
Inside San Diego
Stay Informed, Stay Connected: Subscribe to Inside San Diego for the Latest City News and Updates Delivered Right to You! The City of San Diego is excited to announce the launch of "Inside San Diego," your go-to source for the latest news and updates from our community. Stay informed about city initiatives, local events, and important announcements directly from the City itself. Whether you're a resident, business owner, or visitor, "Inside San Diego" provides valuable insights to keep you connected and engaged. Visit https://www.sandiego.gov/insidesd to join today and start receiving the latest from the City!
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GENERAL
To report or not to report? That is the road repair question!
You've got road repair questions and, thanks to a 2023 pavement condition study, we have answers! The City of San Diego maintains more than 3,000 miles of roadways - which is certainly no easy task. Using accurate, reliable data helps our Transportation teams maintain, prioritize, and communicate their important work. The Pavement Condition Index (PCI) is the industry standard for assessing street pavement conditions. It is an objective, repeatable evaluation of the structural integrity and operational condition of street pavements. The PCI scoring scale ranges from 0 (worst) to 100 (best). The City performed street condition assessments in 2011, 2016, and 2023. San Diego's overall network PCI has fallen eight points from a score of 71 in 2016 to a score of 63 in 2023. This score puts the City in the "Fair" category of the scale, which isn’t awful, but we know there’s room for improvement. Road repair is a broad category that includes cracks, ruts, large depressions, and surface roughness. These street repairs are scheduled by the City using objective insights like the PCI. To see the PCI score for roadways in your neighborhood - and view updated paving timeline estimations and funding statuses - visit https://streets.sandiego.gov. If paving on your street isn't set to begin right away, don't worry...there are still options to patch independent potholes on the road. A pothole is a small bowl-shaped depression in the pavement surface; it is repaired by filling the hole with asphalt, then smoothing and compressing it. Potholes can be reported and addressed individually via Get it Done at https://sandiego.gov/get-it-done and on the app. From pothole repair to slurry seal and reconstruction, each road repair requires its own unique materials, equipment, funding, and personnel skilled in that type of repair. Shout out to all our Transportation Department team members who make it happen!
